24/7 LAUNDRY & DRY CLEANING

We collect, clean and deliver your laundry, all you have to do is put it away!
Smart Alex provide premium dry cleaning and specialist garment care for your wardrobe. Offering free convenient collection & delivery with your order delivered back in 48 hours

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Please note minimum spend on all orders is £20.00.  Orders under this value will be declined.

Laundry - Wash, Dry & Fold

We will collect, wash, dry and fold your items so all you have to do is put them away!Frequently Asked Questions (FAQs) What is the size of your laundry bags?Our laundry service prices are based on a standard washing machine load which is up to 8kg. This is typically a pillow case full of clothes. If your order is large than this, then this would be charged as a 2nd bag of laundry. Whats is the Standard Laundry and Premium Laundry service?Our standard laundry service involves us washing and drying your laundry then folding it and returning it in your VIP laundry bag. We do not pair socks, or separate items when packing your clothes. Our Premium laundry service involves us hand packing and separating items, e.g. t-shirts together, underwear in a separate bag before packing it into your VIP laundry bag. Will you separate my lights & dark colours?Yes we can separate your lights and darks if you choose this option.  Will you combine my clothes with other people’s clothes when washing them?Absolutely not. When will my wash and fold clothes be returned?Your clean clothes are usually delivered within 24/48 hours. Delivery may vary slightly depending on your location. You will be notified as soon as your order has been delivered and is ready for you to collect. What clothes are not suitable for wash & fold?Clothes made from silk, leather, fur and wool generally are not suitable for machine wash and dry and therefore please send these for Dry Cleaning. Duvets, towels, and bedding must also be serviced in a separate wash.  Is there a minimum order charge per order?Yes, there is a minimum order for a collection of each order of £15.00. If your items are less than this you will be charged a total of £15.00.

HOW IT WORKS

DROP OFF

  • Place your items in your VIP Laundry bag (or any bag if you are a first time customer) drop to the designated drop off point in your building.

PLACE ORDER

  • Place your order in seconds, choosing any preferences
  • We’ll collect your clothes and clean them in our state-of-the-art facility

PICK UP

  • We’ll deliver your clothes and let you know they’re back, simple!

SIMPLY USE ANY BAG AND PLACE YOUR NAME AND CONTACT DETAILS INSIDE

1st Time Customer?

No problem place your dirty laundry in any bag, ensuring you place inside your bag your name, number and email. We will confirm when we have collected your order and redeliver your freshly cleaned items in your own personal VIP garment bag which can be used for future orders!

Customer Feedback

★★★★★ 09 Jan 2023
 "3rd time using the service... It's so quick and easy and my laundry always smells so good"

★★★★★ 17 Dec 2022
 "Quick and friendly service followed my specific requests, clothes perfectly pressed"

★★★★★ 26 Nov 2022
 "Easy booking steps and free collection and delivery which is good"

★★★★★ 19 Dec 2022
 "Excellent service - picked up and delivered on time with alerts"

FAQs

What days do you collect and deliver?
We collect and deliver Monday to Saturdays between 9am and 5pm. You can view our availability when placing your order.

What is the turnaround time?
We aim to deliver your order back within 48 hours, however for specialist cleaning or alterations this can take a bit longer, but we will inform you if this is the case.

Where do I drop off and collect my items if placing an order?
Please speak with your building concierge and they will be able to confirm the arrangement for our service in your building. Please ensure you complete the necessary collection instructions when placing your order.

What is your contact number?
Please feel free to contact us on 0161 819 1115. Our customer support team is available 8am-5pm Monday to Friday and 8am-4pm Saturdays.