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Laundry - Wash, Dry & Fold
We will collect, wash, dry and fold your items so all you have to do is put them away!
Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
- What is the size of your laundry bags?
- Our laundry service prices are based on a standard washing machine load which is up to 8kg. This is typically a pillow case full of clothes. If your order is large than this, then this would be charged as a 2nd bag of laundry.
- Whats is the Standard Laundry and Premium Laundry service?
- Our standard laundry service involves us washing and drying your laundry then folding it and returning it in your VIP laundry bag. We do not pair socks, or separate items when packing your clothes. Our Premium laundry service involves us hand packing and separating items, e.g. t-shirts together, underwear in a separate bag before packing it into your VIP laundry bag.
- Will you separate my lights & dark colours?
- Yes we can separate your lights and darks if you choose this option.
- Will you combine my clothes with other people’s clothes when washing them?
- Absolutely not.
- When will my wash and fold clothes be returned?
- Your clean clothes are usually delivered within 24/48 hours. Delivery may vary slightly depending on your location. You will be notified as soon as your order has been delivered and is ready for you to collect.
- What clothes are not suitable for wash & fold?
- Clothes made from silk, leather, fur and wool generally are not suitable for machine wash and dry and therefore please send these for Dry Cleaning. Duvets, towels, and bedding must also be serviced in a separate wash.
- Is there a minimum order charge per order?
- Yes, there is a minimum order for a collection of each order of £15.00. If your items are less than this you will be charged a total of £15.00.
Bedding and Home
Bedding, Curtains and other household items need regular cleaning to keep them looking as good as new.
We’ll inspect your fabrics, remove any nasty stains by hand, then give them a clean so professional you’ll think they’re brand new. Taking pride in our work is something that sets us apart and luckily for our clients, they’re the ones that benefit. Not only do we have expert knowledge but we have products on offer that are used by professionals.
Please note: Minimum order amount is £10.00
Ironing
We collect and iron your garment. Delivered back pressed and ready to wear, so you are always looking your best. From only £2 per item.
Please note: Best results are always achieved when we Launder and Iron your items at the same time. Should you require Ironing only, please note some creases may remain.
Alterations and Repairs
We carry out a very wide range of clothing repairs and alterations at competitive prices. Whether you want to shorten/lengthen trousers or re-sew and repair items simply drop off your clothes into a free laundry locker and place your order.
What We Can Do
We will provide a quick turn-around time for most items although more complex jobs may take longer. Our teams will be able to advise you when we have collected your items.
- Trousers - shorten/lenghten, half pocket, full pocket, taper legs and take in/take out
- Skirts - shorten/lenghten and take in/take out
- Dresses - shorten/lenghten and shorten from waist
- Jackets - shorten sleeves
- Coats - shorten length
- Zips
- Replace buttons
- Re-sew button holes
- Replace hook and bar
- Re-sew toe
Shoe Repairs & Shine
We specialise in all types of shoe and boot repairs - both mens and ladies. We can carry out almost any job you can think of from the smallest piece of stitching right up to a full long sole and re-welt. Any job - any time!
What We Can Do
- Heels Refitted or new
- Zip replacement or repair
- Re-welting of good year welted shoes
- Replacement shanks
- Inner socks
- Leather upper repairs
- Bag repairs
- Dr Martens, Commando and Golfer Units
- Boot alterations
Please note this service can take 3-5 days. If this is your first order use any bag, and please write your name and contact details inside the bag. We will return your shoes in your own VIP bag which you can then use for future orders.